Voice over IP has tantalized the business world for years. Unfortunately, there are many reasons why it has not yet been widely accepted. Customer acceptance of VoIP has remained weak for one intractable reason ... risk. Phone service is absolutely critical to day-to-day operations, and no one wants to put it at risk. For enterprises, its many significant benefits – including lower call costs, integrated voice/data applications, and simplified network operations – remain out of reach. Service providers are not yet able to attract customers with lower costs and bundled services, which makes VoIP an attractive component of next-generation market strategies ... all because of risk. Quintum's products address these concerns.