Quintum Technologies' patented Tenor switching solution uniquely enables companies with multiple office locations to seize the cost savings opportunities presented by VoIP technology without compromising voice quality, disrupting existing infrastructure, or making the administration of communications infrastructure unacceptably complex.

Guaranteed call quality
Tenor switches vigilantly protect voice-call quality by continually monitoring conditions on the IP network and taking immediate action if those conditions threaten voice traffic in any way. If conditions such as delay or "jitter” become evident, Quintum's technology automatically and transparently switches any active calls from the IP network to the public switched network (PSTN). This can be done in mid-call without interrupting either party. Once conditions on the IP network are restored, VoIP can then be re-activated.

Intelligent "hop-off" routing
The Tenor's intelligent, easy-to-administer "hop-off" functionality allows users' long distance calls to be first carried to the appropriate local office via the corporate IP network and then switched to the local PSTN for completion. This functionality is easy to configure and update as new locations are brought on-line. It is also entirely transparent to users. They do not have change their dialing habits and will not notice any difference in voice quality. This dramatically reduces long-distance charges – especially when used to bypass international long distance charges.

Non-disruptive implementation
The Tenor's unique MultiPath architecture allows it to be easily installed in line with existing PBX trunks to the PSTN. This requires little or no reconfiguration of the PBX and eliminates any need to add costly PBX tie trunks. The Tenor's integrated call routing functions identify which calls are to be routed over the IP network.

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