Technical Assistance Center (TAC):
Toll-Free Phone: 1-877-435-7553; Outside the US: 1-732-460-9399
Email:
Normal business hours: Monday - Friday, 9:00AM to 5:30PM Eastern Standard Time

Software Needed
CM107-06-00	Tenor Configuration Manager (GUI) with easy to use Microsoft OCS R2 2007 Wizard.
Tenor DX Firmware P107-09-00	Firmware for Tenor DX
Tenor AS_AF_AX_BX_Dxi Firmware P107-09-00	Firmware for AX/AS/AF/BX/DXi
var_config.cfg Map.cfg	Config files: These files need to be delivered via FTP to your Tenor to the following location: /hd/cfg/

All Tenor AF, AX, BX and DX models offer a two year warranty.
All Tenor CMS and Tenor Hybrid models offer a one year warranty