Technical Assistance Center (TAC):
Toll-Free Phone: 1-877-435-7553; Outside the US: 1-732-460-9399
Email:
Normal business hours: Monday - Friday, 9:00AM to 5:30PM Eastern Standard Time

Software Needed
CM106-10-00.zip	Tenor Configuration Manager (GUI) with easy to use Microsoft OCS 2007 Wizard.
DX-P105-19-11.zip	Firmware for Tenor DX
AS_AF_AX_BX-P105-19-11.zip	Firmware for AX/AS/AF/BX
DXi-HyBrid Only.zip	Dxi - Firmware for Tenor Hybrid Gateway
var_config.cfg	VAR Config file: This file needs to be delivered via FTP to your Tenor to the following location: /hd/cfg/

All Tenor AF, AX, BX and DX models offer a two year warranty.
All Tenor CMS and Tenor Hybrid models offer a one year warranty