IDC had previously installed another vendor’s certified gateway to implement VoIP. However, IDC encountered a variety of problems with that gateway – including failures connecting to the toll-free numbers of discount long distance providers. Quintum’s superior ability to handle the pre-connection messaging of these providers eliminated this problem.

Quintum Tenor switches provide a complete, robust gateway solution for Microsoft OCS environments that includes ‘Any to Any’ switching, built-in SIP proxy services, support for analog devices, and remote-office survivability.

“Quintum Tenor switches are clearly superior to any other gateway that we have used,” said Valerio Capodacqua, Technical Director, IDC. “Only the Tenor was able to meet all of our technical requirements – thereby enabling us to reap all the potential business benefits that convergence offers. The Tenor switch also delivered higher voice quality, as measured both objectively by Microsoft’s monitoring tools and subjectively by IDC’s end-users.”

Capodacqua added that Quintum also provided IDC with strong technical support. As a result of its positive experience, IDC is now implementing Tenor switches at several customer sites throughout Italy.

“Quintum’s ability to accommodate nearly any type of existing network and telecom infrastructure makes it a compelling choice for resellers and integrators, as well as their customers,” said Chuck Rutledge, Quintum’s VP of marketing. “We are very pleased to work closely with IDC to address their customers’ particular unique requirements.”