Interactive Voice Response and Real-time Billing Solutions for Use With Quintum Tenor VoIP MultiPath Switches and Session Border Controllers
Talking SIP™
Talking SIP™ is an advanced software solution for voice applications and real-time billing over SIP networks. Talking SIP speaks SIP directly to
industry leading softswitches, IADs, softphones and gateways to provide applications such as second line services over broadband Internet, calling card,
tandem, and e-commerce. Talking SIP comes standard with integrated real-time prepaid and postpaid billing, reporting and a complete management interface.
Built on Windows® 2000 Server/Windows Server 2003 and Microsoft SQL 2000 Server, Talking SIP runs on off-the-shelf Intel processors, so there is no
need for costly or special hardware configurations.
Applications
Our flagship product, Talking SIP, can provide your SIP based network with real-time call processing and integrated billing via SIP messaging. The product
utilizes independent, script-controlled IVR prompting and can recognize DTMF over RTP. As a complete software-only package, there is no requirement for any
third party voice processing hardware, which greatly reduces the cost of the solution. In addition, the only required connection is a 10/100/1000 Mbps
Ethernet connection – so Talking SIP does not consume costly PSTN/TDM resources in providing its enhanced services.
A key feature of Talking SIP is that it can transfer the caller to another destination and redirect the voice payload directly through the network while
retaining supervision and call control.
Talking SIP offers a complete suite of service-ready applications like prepaid/postpaid calling card, tandem switching, and 800/900 termination providing
value-added enhanced services that create increased service provider revenue and improved profit margins.
Features and Benefits
- Includes a complete suite of feature rich and comprehensive enhanced services IVR applications for prepaid/postpaid calling card, class 4 tandem
switching (supporting PSTN to IP, IP to IP, second line services and carrier termination), 800/900/DID termination (PSTN to IP, IP to IP and IP to PSTN and
second line call origination) and account recharge (telephonic, voucher and credit card).
- Provides real-time call control for credit limit enforcement as well as real-time CDR generation and account updates.
- Cost-effective solution that allows for just in time remote upgrades to meet growing network demands without license restriction for multiple node
deployments or licensing cost burden for deploying a scaled out, centralized and/or decentralized network model.
- Centralized and freely distributable management interface that provides tiered security to manage one or more local and/or remote Talking SIP nodes for
such real-time operations as updating modules, monitoring node activity and making changes to the system configuration.
- Supports a wide range of session densities from the enterprise to the ITSP all the way to top tier carriers. In addition there are several high-
availability and redundancy options for mission critical implementations.
- Call processing and enhanced services logic are segregated to allow enhanced services to be readily modified and easily deployed to a live server with
zero caller interruption.
- Flexible rating and routing engine with full digit manipulation for call origination and termination. Supports flexible billing increments, minimum
charges, device or DNIS surcharge, rate variation based on duration of the call, maximum call duration on a rate by rate basis as well as from/to routing
and rating.
- Multiple billing models (prepaid, postpaid and flat-rate) and credit caps for corporations, resellers, and multi-level/rate marketing campaigns.
- Integrated security and risk management with up to 40-digit alphanumeric account/numeric pin length, additional account reference methods, simultaneous
use and duplicate pin restrictions and automatic blocking/logging of ANI of invalid authentication attempts.
- Integrated invoice and billing presentment that can be individually branded.
- Centralized reporting engine with 62 reports that are centrally managed so that all additions, updates and deletions are performed in a central
location and are immediately propagated to all users.
About IVR Technologies™
IVR Technologies™ is a leading software developer for SIP-based IP-enhanced services and real-time billing.
Our management team is comprised of experienced leaders in the telecommunications industry with experience ranging from developing award-winning telephony
software while building one of the fastest growing technology companies in the U.S. to developing the entire prepaid calling card network for Canada’s
second largest telecommunications company. It is our management and industry experience, coupled with our dedication and commitment to the SIP protocol
that drives our team forward in our quest to be the top provider of SIP-based interactive voice response and real-time billing platforms.
We clearly recognize that our customers, partners and value added resellers place their trust in our products and form the foundation of our organization.
We are committed to being proactive, supportive and responsive – qualities you deserve and have come to expect from our organization.
Contact:
Please contact us at: IVR Technologies, 555 West Fifth Street, 30th Floor, Los Angeles, CA 90013. Telephone: +1 866.856.0301 or +1 310.943.2721. E-mail:
sales@ivr.com
To learn more about our company, please visit our web site:
www.ivr.com
These vendors have worked with Quintum Technologies products.
