Description: Determines in which language the IVR Voice Prompt files will be delivered. It is also possible to configure a Trunk Group to support more than one language (as many as you need), and in different orders per trunk group.
Cmd Type: command.
Prompt Level: config pstntg# and config pbxtg#
Syntax: ivrlanguage {0|1|2|3|4|5|6}
Arguments:
0 English
1 Persian (Farsi)
2 Mandarin Chinese
3 French
4 Spanish
5 German
6 Arabic
Default: 0 - English
Availability: Analog & Digital Tenors, Software Release P4-1-9 and after. Spanish, German & Arabic Support was added in Release P4-2-4. Originally introduced in Limited format in software release 3 (P3-1-6). The languages that are to be used must first be "loaded" by using the "loadlanguages" Command, located under the config ivr# prompt. "Euro" currency is supported in English, Spanish and German.
Examples:
config pstntg 1# ivrlanguage 2
Sets the language type to Mandarin Chinese.
config pstntg 1# ivrlanguage 4 0
Sets the language type to Spanish first, then English.
Note
The scripts for the necessary sound files can be provided for all of the supported languages. If you need prompt sound files recorded in another language, there are companies that will produce these recordings for you. Check out http://www.holdcom.comor http://www.gmvoices.com.
These companies are in no way affiliated with Quintum Technologies.
Related Cmds: loadlanguages