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This procedure applies to updating any Tenor AF, AS, AX, BX, DX, DXi, or Call
Relay 60 to a new firmware version. This procedure does NOT
apply to the Tenor CMS, Call Relay SP, or the ApplicationServer platforms.
The AF, AS, AX, and BX use the same ZIP file; the Tenor DX, DXi, and Call Relay
60 use their own product-specific ZIP files.
Download New Firmware to your PC
To download Quintum’s latest firmware versions, please visit the
Quintum Support web page and select the appropriate
product.
Download the zipped firmware file from the Quintum website, using a program
such as WinZip. Extract the files to a new, empty directory on your hard
drive.
There are two ways to load the new firmware onto the Tenor: using ftp
through Microsoft Internet Explorer, or using DOS-based ftp. Both procedures
are detailed below.
Load New Firmware on the Tenor using Microsoft Internet Explorer
Note
Firefox users cannot FTP to the Tenor without an appropriate plugin that
allows FTP.
- Open Microsoft Internet Explorer on your PC. In the address bar, type
ftp://(IP address of your Tenor), for example, ftp://192.168.2.120.
The Login As box is displayed.
- Enter your user name and password. The default user name and password
for a Quintum Tenor is admin. Click Login.
- Perform a backup of your current configuration in case of unexpected
complications during or after the upgrade. Through FTP, retrieve the
entire contents of the /cfg/db directory and store them in a safe place.
- Return to the root directory of the Tenor. You may now upload all
of your unzipped firmware files to the Tenor.
- After the file transfer is complete, restart the unit. Push the Reset
button (depending on the unit, you will find the Reset
button either on the front or rear of the unit.) If you are in a remote
location, you can also telnet to the unit and use the command debug
reboot. The Tenor will boot to the login prompt.
- To confirm the upgrade, initiate a telnet session with your unit
and type the command show -v. The system software should
reflect the upgraded firmware version.
Example
Tenor AS [0]
System
Software P104-12-00 Mar 17 2006, 15:52:12
H323 Module
: 3.1.1
SIP Module
: 2.1.0
Boot Software
P103-08-08
Serial Number: XXXX-XXXXXX
FXS Cards: 2 [2 0]
FXO Cards:
2 [2 0]
Cli Error file version
is 1.22
Cli Help file
version is 1.125
Cli Object
file version is 1.15
Database Version:
DB_CMS_M10_A013_V8.0.00_120105
Load New Firmware on the Tenor using DOS
You can also upgrade the firmware on the Tenor though the DOS prompt,
as follows.
Note
These instructions assume you are familiar with DOS and related commands.
If you are not familiar with DOS, consult the related documentation.
- From your PC, select Start > Programs > Accessories >
Command Prompt. The Command Prompt window is displayed.
- Use the cd command to change to the directory containing
the unzipped firmware files on your local hard drive. The command cd\
will return you to the root directory of your computer.
- Type ftp followed by the IP address of the unit.
Press Enter.
- Log in with the username and password. The default for both is admin.
- Type bin (Enter).
- Type hash (Enter).
- Type prompt (Enter).
- Type mput *.* (Enter).
- Type get reset.sys (Enter).
- To confirm the upgrade, initiate a telnet session with the Quintum
unit and type the command show -v. The system software
should reflect the upgraded firmware version.
Example
Tenor AS [0]
System
Software P104-12-00 Mar 17 2006, 15:52:12
H323 Module
: 3.1.1
SIP Module
: 2.1.0
Boot Software
P103-08-08
Serial Number: XXXX-XXXXXX
FXS Cards: 2 [2 0]
FXO Cards:
2 [2 0]
Cli Error file version
is 1.22
Cli Help file
version is 1.125
Cli Object
file version is 1.15
Database Version:
DB_CMS_M10_A013_V8.0.00_120105
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