REMOTE MANAGEMENT: Centralized IT departments and service providers need to be able to effectively manage VoIP infrastructure at remote locations. Complex configuration and awkward remote management of gateways and branch office servers undermines the value of a centrally managed IP-PBX system.

THE QUINTUM SOLUTION: Quintum provides a Tenor Remote Management Session Server (RMSS) that allows IT teams to easily and securely manage distributed Tenor VoIP switches from a single, intuitive application. RMSS provides the complete system configuration, diagnostics, troubleshooting and remote upgrade functionality needed to maintain and optimize the health of VoIP services -even Tenor switches behind NAT firewalls. Switches can be remotely managed via telnet, FTP or Quintum's own graphical Tenor Management Console. All communications between RMSS and remote switches are encrypted to ensure network security. And each switch can be registered with to two separate RMSS Application Servers to provide redundancy.

RMSS sits on the public, or service provider, network and acts as a bridge between the Tenor and the management tools, allowing Network Administrators/Customer Support to manage access gateways anywhere.

In addition, the "all in one" Tenor switches themselves don't require nearly the same amount of care and attention as the typical IP PBX vendor's remote-office server. Once they are configured, they pass signaling through to the central IP PBX and are therefore transparent to IP end-points - so new phones can be installed by simply pointing them at the switch. This greatly reduces remote office management workloads.